Returns
If you would like to exchange or return an item, you can return the goods within 14 days of receiving your complete order.
Send us the completed withdrawal form together with the corresponding items to us:
noni Mode GmbH - ID: 17159
c/o Beckmann Systemlogistik GmbH
Location: Cologne-Lövenich
Dieselstr. 2
D-50859 Cologne
Send us the completed withdrawal form together with the corresponding items to us:
noni Mode GmbH - ID: 17159
c/o Beckmann Systemlogistik GmbH
Location: Cologne-Lövenich
Dieselstr. 2
D-50859 Cologne
Alternatively, you can also submit your withdrawal by email: widerruf@noni-mode.de
You are responsible for the costs of return shipping. You can easily create and purchase a shipping label via our returns portal.
You are responsible for the costs of return shipping. You can easily create and purchase a shipping label via our returns portal.
We handle all returns for you with DHL.
Alternatively, you can process the goods with a service provider of your choice.
Hand in your return at a DHL pick-up point of your choice.
If you have any questions, take a look at our FAQ or contact us here.
Please note for returns outside the EU: In the customs context, you are the exporter for returns, i.e. you are responsible for the proper declaration of the goods. For this purpose, we ask you to obtain the relevant information from the customs authority responsible for you.
Please note for returns outside the EU: In the customs context, you are the exporter for returns, i.e. you are responsible for the proper declaration of the goods. For this purpose, we ask you to obtain the relevant information from the customs authority responsible for you.
